Privacy Policy
This policy explains what information Bit of Grub collects through bitofgrub.com, how it's used, and the choices you have. It applies to this website only - not to our physical location, our point-of-sale systems, or third-party sites we link to.
Information We Collect
Contact form: if you use the contact form on this site, we collect the name, email address, and message you provide, so we can respond to you.
Automatically collected data: like most websites, we automatically collect some technical information when you visit - your approximate location, browser and device type, pages viewed, and how you arrived at the site. This is collected through cookies and similar technologies via Google Tag Manager (see "Cookies & Tracking" below).
We do not collect or store payment information on this site. Online ordering is handled entirely by Toast on their own platform, governed by their privacy policy, not ours.
Cookies & Tracking
This site uses cookies through Google Tag Manager to understand how visitors use the site and, potentially, to support advertising. When you first visit, you'll see a banner asking you to acknowledge this before those cookies are set. You can decline or later clear cookies through your browser's settings at any time; doing so may affect how some parts of the site behave, but won't prevent you from browsing or contacting us.
How We Use Your Information
We use the information we collect to respond to inquiries submitted through the contact form, to understand and improve how visitors use this site, and to meet legal and business record-keeping obligations. We do not use contact form submissions for marketing unless you separately opt in elsewhere.
Third-Party Services
This site relies on a few third-party services to operate: Google Tag Manager for analytics/marketing tags, Toast for online ordering (a separate site, not covered by this policy), Sanity for content management (does not process visitor data), and Microsoft Azure for hosting. Each of these providers has its own privacy practices governing the data they process on their platforms.
Data Sharing
We don't sell your personal information. We share it only with the service providers named above, to the extent needed for them to do their job (e.g., Google's infrastructure processing analytics data), or when required by law.
Data Retention
Contact form submissions are kept as long as reasonably needed to respond to your inquiry and for our own business records. Analytics data is retained according to Google Tag Manager / Google Analytics' standard retention settings.
Your Choices & Rights
You can decline non-essential cookies through the banner shown on your first visit, or clear/block cookies anytime through your browser. To request access to, correction of, or deletion of information you've submitted to us (like a contact form message), just reach out using the contact information below.
Children's Privacy
This site is not directed at children under 13, and we do not knowingly collect personal information from them.
Reservations & Text Messaging
Reservations: if you request a reservation on this site, we collect the name, phone number, email address (optional), party size, date and time, and any occasion, food allergy or note you provide, so we can confirm and manage your table. The form is protected by Google reCAPTCHA, and our reservation emails are sent through Microsoft Azure.
Text messages: if you agree to receive text messages about your reservation, we also collect your mobile phone number as the number to text and a record of your consent (the wording you agreed to, and when and how you agreed). We use it only to send you messages about that reservation: a note that we received your request, a confirmation, and a reminder about 24 hours before. We do not send marketing or promotional texts. Consent to text messages is not required to make a reservation.
We do not sell your mobile number or text-messaging consent, and we do not share them with third parties or affiliates for their marketing or promotional purposes. We use Twilio to deliver text messages on our behalf and it handles your number only to send those messages. Message frequency varies; message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. The full text-message terms are in our Terms and Conditions: https://bitofgrub.com/terms-and-conditions
Changes to This Policy
We may update this policy from time to time as the site or our practices change. The date at the top reflects the most recent update.
Contact Us
Questions about this policy or your information? Reach us at (469) 960-2181 or by mail at 19129 Preston Rd, Suite 100, Dallas, TX 75252.
Exception
Pages reached by scanning one of our in-restaurant "how did you find us" QR codes (bitofgrub.com/found-us/...) load analytics immediately, without waiting for that banner, so we can measure which sources bring customers in. These are simple thank-you pages that exist only for that purpose.